Terms And Conditions

Terms and Conditions

These terms and conditions (“Agreement”) govern your use of the ride-hailing application (“App”) provided by Flash Rides (“Company”). By using the App, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please refrain from using the App.

User Responsibilities

User Obligations During the Ride

1.1. Clients and Drivers shall conduct themselves in a respectful and non-disruptive manner during rides, adhering to local regulations, and refraining from any behavior that may cause discomfort or harm to others.

1.2. Drivers shall comply with all relevant laws and regulations concerning driving, vehicle maintenance, licensing, and insurance requirements.

1.3. Clients shall follow safety instructions provided by the Driver, including wearing seat belts where required.

Insurance Requirements and Disclaimers

Insurance Requirements

2.1. Drivers shall maintain adequate and valid vehicle insurance coverage as required by local laws. Flash Rides recommends that Drivers carry commercial insurance policies that cover their ride-hailing activities.

2.2. Flash Rides shall not be responsible for any accidents, damages, or injuries that occur during the provision of transportation services. Drivers and Clients acknowledge and agree that any insurance coverage or claims arising from such incidents shall be handled solely between the involved parties and their respective insurance providers.

Payment Transactions and Refund Policies

Payment Transactions

3.1. Flash Rides shall handle all payment transactions between Clients and Drivers through the App. Clients shall pay for transportation services in accordance with the rates specified in the App.

3.2. At the start of the ride, Flash Rides will place a temporary hold on the Client’s account for the estimated base fare. This is done to confirm that the Client has sufficient funds to cover the core cost of the ride.

3.3. After the ride is completed, any additional fees, such as those for pit stops, will be separately charged to the Client’s saved payment method.

3.4. Flash Rides will provide Clients with an electronic receipt for each transaction.

3.5. Refunds for canceled rides or unsatisfactory service shall be processed in accordance with Flash Rides’ refund policy, as stated on the Company’s website or within the App.

Dispute Resolution

Arbitration

4.1. Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, interpretation, performance, or termination, shall be resolved by arbitration in accordance with the rules of the South African Arbitration Association.

4.2. The arbitration shall be conducted by a single arbitrator appointed in accordance with the rules of the South African Arbitration Association. The language of the arbitration shall be English.

4.3. The decision of the arbitrator shall be final and binding on both Parties, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Modification of Terms and Conditions

Updates to Terms and Conditions

5.1. Flash Rides reserves the right to modify or update these terms and conditions at any time. Notice of any changes shall be provided to Users through the App or via email.

5.2. Continued use of the App after the effective date of the modifications shall constitute acceptance of the revised terms and conditions.

Specific South African Legal Requirements

Compliance with South African Laws

6.1. Flash Rides complies with all applicable laws and regulations of South Africa.

6.2. Users are responsible for complying with all local laws and regulations pertaining to their use of the App and provision of transportation services.

Considerations for International Expansion

International Services

7.1. Flash Rides may expand its services to other countries in the future. Users acknowledge and agree that additional terms and conditions, as well as country-specific legal requirements, may apply to their use of the App and provision of transportation services in those countries.

7.2. Users shall familiarize themselves with the local laws and regulations of the country they operate in and comply with all legal requirements.

Limitation of Liability, Intellectual Property, Termination, and Governing Law

The provisions regarding limitation of liability (Section 3), intellectual property (Section 4), termination (Section 5), and governing law (Sections 6.1 and 6.2) from the existing terms and conditions shall remain unchanged and applicable to this revised version.

Please review this updated version and consult with a legal professional to ensure it aligns with your business model and the payment strategy you intend to implement.